FAQ
You've got questions. We've got answers.
Our Complete All-In-One Dog Supplement
Marlo is 100% human-grade. What does this mean?
This means that Marlo doesn't contain anything that we wouldn't take ourselves. In fact, Marlo has even been taste-tested by us and some of our other human friends. Our products are made in a human food-grade manufacturing facility here in Australia.
Where is Marlo made?
Marlo is proudly 100% Australian made and owned.
At what age can my dog start taking Marlo?
We recommend dogs begin to incorporate Marlo into their daily routine starting at an age of 12 weeks and older.
When will I start to see improvements in my dog?
When taken on a regular daily basis, positive improvements should begin to appear in as little as 4 weeks. However, Marlo thrives with long term use as it is a solution to support healthy aging.
How should I introduce Marlo to my dog?
Many dogs can be suspicious the first time you introduce anything new to their food. Therefore, we recommend halving the dose and mixing it into your dog's food or serving with their favourite snack for the first few days before increasing to the full dose.
Can Marlo be combined with prescription medication?
While Marlo uses safe, all-natural ingredients, we recommend consulting with your vet for advice.
What do I do if my dog took more than the recommended dose?
Accidents happen. While Marlo uses safe, non-toxic ingredients, we recommend consulting with your vet for advice if your dog ingests significantly more than the daily dose and starts behaving differently.
Is Marlo hypoallergenic?
Yes, it is! We want all of our furry friends to be able to enjoy the health benefits of Marlo.
Is Marlo plant based? Even the chicken flavour?
Yes, Marlo is 100% plant based. Even our chicken flavour is plant based, so rest assured that even dogs allergic to chicken can enjoy and benefit from Marlo.
How do I serve Marlo?
Marlo is easy to give to your dog and you can follow the dosage instructions on the bag. Just scoop the recommended daily dose, sprinkle into their food, and serve! If your dog is new to Marlo we suggest you halve the dose and mix it into their food for the first few days.
What dose do I use?
The dose depends on the size of your dog. You can find a table on the bag, but here is the recommended daily dose as follows:
- up to 10 kgs - 1 scoop
- 10 to 20 kgs - 2 scoops
- over 20kgs - 3 scoops
How should I store Marlo?
Please store Marlo in a cool, dry place, preferably below 25 degrees celsius. Please seal the pouch after every use to preserve freshness.
Can I use Marlo if my dog is pregnant or lactating?
Marlo's ingredients have not been studied on pregnant or lactating dogs. Please consult with your vet.
What flavour is Marlo?
Chicken! We find that most dogs love the chicken flavour. Believe it or not, our chicken flavour is actually plant-based, so you can still give your dog Marloe even if they have a chicken allergy!
Orders
What is the subscription service?
We know that your dog’s health is a part of daily routine, and we like to make that easy for you. We offer discounted monthly subscriptions (including free delivery!) so that you will never miss a day.
We have no lock in contracts, and you can modify or cancel your subscription at any time by navigating to the Login section on the top right of the page.
Do you ship overseas?
We currently only ship to addresses located within Australia. But don't worry, worldwide shipping will be available soon!
How long will it take to get my order?
It depends on where you are. We aim to process orders for shipping within 3 business days. Once Marlo leaves our facility, it is no longer in our hands. You will receive an email confirmation when your order is shipped with a tracking number. During busy periods of the year, such as holiday periods, orders may take a little longer than normal to be processed. Please refer to your shipping confirmation email to track the status of your order and for up-to-date delivery information.
What if my dog does not like Marlo?
Marlo has been trialled and tested on even the fussiest eaters. Our formulation has been known to cause butt wiggles, pogo jumps and spins. If your pup is skeptical at first, we recommend halving the dose to start and mixing it in their food or combining with a favourite snack. We're sure they'll learn to love it! If for any reason your pup still refuses to eat it, we offer a 30-day money back guarantee. Just get in touch with our customer care team for more details.